What do you think a ______ can learn from a more experienced staff member?
mentee
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15
_________ _________ are used to teach skills for the workplace
Practical Courses
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heart
Other team wins 25 points!
Oops!
gift
Win 20 points!
Okay!
shark
Other team loses 20 points!
Okay!
baam
Lose 10 points!
Oops!
15
Should training programmes be based on what people said in a needs ________ questionnaire, or defined by their managers?
analysis
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15
Employers are finding that making e-learning training available to employees adds to their __________ as they can access the courses when and where they like
motivation
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15
A ______ ___ comprises what a person can or can't do.
skills set
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15
A person with _________ ____________ can control their emotions and show empathy.
emotional intelligence
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15
Is it better to have an external _______ for courses or can someone from the company take on this role?
trainer
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heart
Other team wins 10 points!
Oops!
shark
Other team loses 20 points!
Okay!
shark
Other team loses 20 points!
Okay!
thief
Give points!
5
10
15
20
25
15
__________ at a job can be learned through both training and experience.
Competency
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15
When a company needs to check the standards reached in training sessions it can use ____________ to do this.
benchmarking
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15
We generally begin with a _____ ________ so that we know which training programmes to offer to which employee.
needs analysis
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15
Why can it be difficult to find the __________ to learn while on the job?
motivation
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15
Do you think that _________ programmes help junior staff to develop?