Team 1
0
Team 2
0
Teams
Name
Score
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8
9
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16
Loading
15
×
10-Let your caller know you couldn't understand his/her name.
-Sorry. I didn't catch your name.
Oops!
Check
Okay!
Check
15
×
7-Give the caller the number of the Personnel office.
-It's extension 291.
Oops!
Check
Okay!
Check
15
×
4-Ask the switchboard operator to connect you with someone.
-Could you put me though to... please?
Oops!
Check
Okay!
Check
15
×
5-Ask when the person you want to speak to will be available.
-When can I reach him/her?
Oops!
Check
Okay!
Check
×
baam
Lose 15 points!
Oops!
×
gift
Win 5 points!
Okay!
×
gift
Win 20 points!
Okay!
×
lifesaver
Give 20 points!
Oops!
15
×
9-Name the person you want to speak to.
-May I speak to... please?
Oops!
Check
Okay!
Check
15
×
2-Ask for your caller's name.
-Who's calling, please?
Oops!
Check
Okay!
Check
15
×
1- The caller asks for you. Indicate that you're on the line.
-Speaking
Oops!
Check
Okay!
Check
15
×
6-Tell the caller your boss isn't in the office.
-I'm sorry, he/she is not here at the moment.
Oops!
Check
Okay!
Check
15
×
12-End the call politely.
-Thank you for calling. Goodbye.
Oops!
Check
Okay!
Check
×
monster
Reset all scores!
Oops!
×
shark
Other team loses 20 points!
Okay!
×
rocket
Go to first place!
Okay!
×
banana
Go to last place!
Oops!
15
×
8-Ask the caller to wait.
-Hold the line, please.
Oops!
Check
Okay!
Check
×
baam
Lose 25 points!
Oops!
×
gold
Win 50 points!
Okay!
×
rocket
Go to first place!
Okay!
×
banana
Go to last place!
Oops!
×
monster
Reset all scores!
Oops!
×
fairy
Take points!
5
10
15
20
25
×
gift
Win 20 points!
Okay!
×
thief
Give points!
5
10
15
20
25
15
×
3-The phone is ringing. Answer it.
-Oxford, 26431, Cambridge Hotel. Good morning.
Oops!
Check
Okay!
Check
15
×
11-Ask if the caller wants to leave some information for someone.
-May I take a message?
Oops!
Check
Okay!
Check
×
Restart
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