The article suggests that in the future, interaction with products will be more personal thanks to a new customer-service innovation. What is it?
The use of holograms in customer service, based on what each individual needs or finds attractive
15
What was the most used emoticon/word in social media last year (according to the article)?
the heart emoticon
15
Brands are successful because the public ______ into the vision they promote.
buy
15
A person who enters a store wanting to buy a product is a ______________ buyer.
prospective
15
The __________ of our clients like to try on clothes in the store before purchasing them, but a few do make purchases online.
bulk / majority
15
___________ reality is the future of advertising.
virtual
10
(Unit 4 idiom) There is a ______________ between aiming advertising at a general target market, and tailoring adverts to individuals based on their browsing history and private medical data.