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HR & Communications in Healthcare Ch. 1&2
Game Code: 859741
English
28
Public
Exam 1 Review
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T/F People facing death may have extreme responses to the situation, therefore it is hard to predict how each patient will react
True
15
The "B" in DABDA stands for:
Bargaining
15
Word that means to feel pity and sorrow for someone else's misfortune:
Sympathy
15
Type of work where a schedule may permit working different hours on different days within an available range of hours?
Flextime
15
Difference between Stress & Burnout
Stress- Feeling Overwhelmed Burnout- Exhaustion, Feeling Over it or Done
15
What are soft skills?
Answers may vary
15
Provide 5 Examples of Soft Skills
Answers will vary
15
At which stage of dying does a patient with a terminal illness reach a point of feeling at peace?
Acceptance
15
Name 4 different types of Hospital Centers and Explain Each.
Convalescent hospital, Specialty Hospital, Rehabilitation Center, Substance Abuse Center, Mental Health Hospital
15
Name two important skills to use when trying to understand a viewpoint or evaluating a patients behavior.
Listening & Observing
15
What is a Patient Navigator?
Connects the Patient with outside resources and services to bridge any potential gaps in healthcare
15
Name the Greek & Egyptian Gods of healing?
Imhotep & Asclpius
15
What is a Pediatrician?
A doctor that specializes in dealing with the treatment of children and adolescents is known as:
15
What is your definition of Teamwork?
Answers will vary.
15
What are some benefits of using a managed care organization (MCO)
Ne deductible, Smaller co pay, 100% coverage
15
What is telemedicine and how might it be useful?
Answers will vary.
15
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