HR & Communications in Healthcare Ch. 1&2 | Baamboozle - Baamboozle

English 28 Public

Exam 1 Review

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T/F People facing death may have extreme responses to the situation, therefore it is hard to predict how each patient will react

True

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The "B" in DABDA stands for:

Bargaining

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Word that means to feel pity and sorrow for someone else's misfortune:

Sympathy

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Type of work where a schedule may permit working different hours on different days within an available range of hours?

Flextime

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Difference between Stress & Burnout

Stress- Feeling Overwhelmed Burnout- Exhaustion, Feeling Over it or Done

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What are soft skills?

Answers may vary

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Provide 5 Examples of Soft Skills

Answers will vary

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At which stage of dying does a patient with a terminal illness reach a point of feeling at peace?

Acceptance

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Name 4 different types of Hospital Centers and Explain Each.

Convalescent hospital, Specialty Hospital, Rehabilitation Center, Substance Abuse Center, Mental Health Hospital

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Name two important skills to use when trying to understand a viewpoint or evaluating a patients behavior.

Listening & Observing

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What is a Patient Navigator?

Connects the Patient with outside resources and services to bridge any potential gaps in healthcare

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Name the Greek & Egyptian Gods of healing?

Imhotep & Asclpius

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What is a Pediatrician?

A doctor that specializes in dealing with the treatment of children and adolescents is known as:

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What is your definition of Teamwork?

Answers will vary.

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What are some benefits of using a managed care organization (MCO)

Ne deductible, Smaller co pay, 100% coverage

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What is telemedicine and how might it be useful?

Answers will vary.

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