Share Hotel staff responcibility
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Who deals with customer complaints?
Hotel managers
Who is responsible for bookings and bills?
front desk clerk, often known as the receptionist,
Who's responsible for moving and setting up meeting equipment?
porter
Who need good local knowledge?
concierge
Who orders linen, toiletry and cleaning supplies?
hotel housekeeper
Who changes bed linen and towels; makes the beds; vacuums floors; dusts and polishes furniture; cleans bathrooms; replaces toiletries and restock the minibar?
room attendants, more commonly known as chambermaids,
draw up
rotas
make
the beds
manage
staff
run
arrands
set up
equipment
take
bookings
