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Final test - English - 2nd year Hotelería

  •  English    25     Public
    Basic expressions
  •   Study   Slideshow
  • What's your name?
    My name is..../ I am...
  •  5
  • What's your surname?
    My surname is...
  •  5
  • How do you spell your surname?
    ...
  •  5
  • How do you spell your name?
    ...
  •  5
  • Where are you from?
    I am from...
  •  5
  • How old are you?
    I am ... (years old)
  •  5
  • Are you married?
    Yes, I am. / No, I'm not.
  •  5
  • How does a telephone conversation starts when making a room reservation?
    Good afternoon. New Palace Hotel. May Lee speaking. How can I help you?
  •  5
  • Greetings to say hello.
    ...
  •  5
  • Greetings to say goodbye.
    ...
  •  5
  • What titles can we use to address guests?
    Mrs / Mr / Miss / Ms / Madam / Sir
  •  5
  • What's your telephone number?
    It's ....
  •  5
  • What's your address?
    It's .....
  •  5
  • You are the hotel receptionist. How do you introduce yourself in a telephone conversation?
    ..... speaking.
  •  5
  • "¿Cómo lo puedo ayudar?"
    How can I help you?
  •  5
  • "¿Lo puedo ayudar?"
    Can I help you?
  •  5