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Final test - English - 2nd year Hotelería
Game Code: 671301
English
25
Public
Basic expressions
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What's your name?
My name is..../ I am...
5
What's your surname?
My surname is...
5
How do you spell your surname?
...
5
How do you spell your name?
...
5
Where are you from?
I am from...
5
How old are you?
I am ... (years old)
5
Are you married?
Yes, I am. / No, I'm not.
5
How does a telephone conversation starts when making a room reservation?
Good afternoon. New Palace Hotel. May Lee speaking. How can I help you?
5
Greetings to say hello.
...
5
Greetings to say goodbye.
...
5
What titles can we use to address guests?
Mrs / Mr / Miss / Ms / Madam / Sir
5
What's your telephone number?
It's ....
5
What's your address?
It's .....
5
You are the hotel receptionist. How do you introduce yourself in a telephone conversation?
..... speaking.
5
"¿Cómo lo puedo ayudar?"
How can I help you?
5
"¿Lo puedo ayudar?"
Can I help you?
5
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