Where does the sender's address go?
Bottom right
Bottom left
Top right
Top left
What is a salutation?
Yours sincerely
Regards
Dear Sir/Madam
Yours faithfully
Where does the date go?
On the left above your address.
On the right under your address.
On the left under the company's address.
On the right above your address.
What is the format of the address you are writing to (recipient)?
Biggest part of the address to the smallest.
Smallest part of the address to the biggest.
How do you sign off if you know the name of the person you are writing a complaint to?
Regards
Love
Yours sincerely
Yours faithfully
Should you indent (add space) at the beginning of paragraphs?
No
Yes
What should the opening paragraph contain?
Some general information about yourself.
Details of one particular thing that happened.
Who you are and when and where you visited.
A conclusion.
What should the second paragraph contain?
Details of what went wrong.
The conclusion.
Information about you.
Recommendations.
What are the four persuasive techniques?
Rudeness, jokes, warning and bribery.
Warning, rudeness, bribery and questioning.
Questioning, warning, rudeness and flattery.
Questioning, warning, flattery and bribery.
What kind of vocabulary should we use?
Simple
Powerful
Rude
Boring
What should the 3rd paragraph have in it?
Memoirs.
Suggestions.
The date.
Salutations.
What should the final paragraph state?
A joke.
The salutation.
The conclusion and contact details.
The date.
A letter of complaint must have
an address, date, salutation, and closing.
no paragraphs.
a joke.
a photograph.
