Differentiate between a leader and a manager
Leader: Strategic, business directed, inspiring/ Managers: Tactical, planning, directing
What kind of leader is Hitler?
Autocratic
What kinds of leader is necessary when a doctor in an emergency medical situation is needed?
Autocratic
Describe the features of democratic leaders.
Involves employees in decision making, aims to benefit both business and personnel. Communication is upwards and they are collaborative.
What type of leaders believes in direct supervision of employees?
Autocratic
What kind of leaders is this?
Accommodating or Laissez-faire
What leadership style is developed by Paul Hersey and Ken Blanchard?
Situational
Which leadership style relies on maturity of the employee or group of employees?
Situational
Describe four things that a situational leader does
Delegate, Support, Coach, Direct
Name 5 layers of the Maslow's Hierarchy of needs
Physiological, Safety, Belonging, Self-esteem, Self-actualization
Which layer does family, work groups and friends belong to?
Third
Define self-actualization
Inner talent, personal growth, fulfilment, job satisfaction
What theory is developed by Frederick Herzberg?
Herzberg''s motivation-hygiene theory
What are hygiene factors and motivation factors also called?
Short-term factors and long-term factors.
Is money a long-term or a short-term factor?
Short-term
According to Vroom's expectancy theory, what does an employee want?
Maximize happiness and minimize pain
