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Situational Conflict Management
Game Code: 498968
English
12
Public
When to use a specific conflict management approach
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When we need to let people cool off / calm down before tackling the conflict.
Avoiding
5
When we need more time to explore the issue and obtain additional information.
Avoiding
5
When we are wrong.
Accomodate
5
When there is no point in arguing with the other person.
Accomodate
5
When you are at a standstill / stuck in the issue.
Compromising
5
When you are in an urgent need of a temporary solution.
Compromising
5
When you have to stand for what is right.
Competing
5
When you are able to prove that your point is more effective and efficient for the organisation.
Competing
5
When the relationship is crucial to the functioning of the business.
Collaborating
5
When long term processes need to be become a win-win situation for everyone.
Collaborating
5
When an issue is trivial and other issues are more important or pressing.
Avoiding or Compromising
5
When you need to keep the workplace peaceful
Accomodating or Compromising
5
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