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CLVL Day 1 Review

  •  English    12     Public
    Day 1 Review of Dealer Purchase & External Refi
  •   Study   Slideshow
  • What tool is utilized by CL Call Center and CL Support to confirm if RBFCU conducts business with a dealership and to reference their preferred payment method?
    Dealership List
  •  15
  • where can the Dealership List be found?
    LoansPQ
  •  15
  • If the dealership is not on our Dealership List, a ___________ template will need to be submitted and reviewed by the __________ Team.
    Dealer Review, Dealer Review
  •  25
  • Approximately how long does the verification process take to review a new dealership?
    2 business days from the time the dealership sends us paperwork
  •  20
  • What document from the member is needed when buying from a dealership?
    Purchase Order
  •  5
  • What 3 products are offered by RBFCU and still available on dealer purchase vehicles?
    Guaranteed Asset Protection Plus, Mechanical Repair Coverage, Credit Life & Credit Disability
  •  20
  • What is the maximum term for a vehicle loan?
    84 months
  •  15
  • Name 4 documents a member would need to finalize an External Refinance?
    Power of Attorney, Payoff Letter, Registration, Statement of Fact, Copy of ID, Security Agreement, RBP, Copy of Insurance, Registration
  •  25
  • What Title fees are added to an External Refinance?
    $33 no change, or $35.50 with name change
  •  15
  • Who is the title fee made payable to?
    Bexar County Tax Assessor Collector or River City Auto Title
  •  20
  • How many days are requested for a payoff for external refi?
    15
  •  5
  • What type of fee is added if an owner is being added to the title for an external refi?
    Sales Tax
  •  15