Technique
The way you do something
Closed questions
yes / no / short-answer questions
Open questions
Questions requiring longer answers
Cut down on time
Reduce amount of time spent on
Lingo
Special terms, expressions a company or person uses
Track expenses
Look at, analyze expenses and keep records
To summarize
Give a brief statement of the main points
Nod
Gesture, say yes with the head.
Prospect
Potencial customer
Just bear with me
Wait for me, politely
Funnel
Top of it is wide and bottom is narrow, helps to pour liquids
Bells and whistles
Special features that are added to a product or system to attract more buyers
