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Consumer Rights

  •  English    18     Public
    Social Grade 6
  •   Study   Slideshow
  • What does the Consumer Protection Act encourage businesses to do?
    Ignore customer complaints
    Increase product prices
    Reduce product quality
    Produce beneficial and safe products
  •  15
  • Which right allows consumers to receive correct and sufficient information about a product?
    Right to safety
    Right to information
    ight to fair contracts
  •  15
  • What must drug companies list on every medicine package?
    The complete contents
    The expiration date
    The price
    The company logo
  •  15
  • Packaged foods must show all of the following except:
    Company name
    Manufacturing date
    Main ingredient
    Ingredients
  •  15
  • What does the right to enjoy freedom in the choice of goods or services mean?
    Consumers can choose from different products
    Consumers must buy only one brand
    Consumers cannot return products
    Consumers must pay extra for better choices
  •  15
  • Why do businesses compete with each other?
    To confuse consumers
    To keep all products the same
    To avoid paying taxes
    To offer better choices to consumers
  •  15
  • What should all products be when used correctly?
    Expensive
    Safe
    Dangerous
    Complicated
  •  15
  • What is the legal responsibility of manufacturers to make safe products called?
    Product liability
    Product warranty
    Product marketing
    Product design
  •  15
  • Which of the following must tools and appliances include for consumer protection?
    User reviews
    Price tags
    Safety devices
    Company address
  •  15
  • What is the purpose of a customer service department?
    To listen to customer concerns
    To increase prices
    To avoid complaints
    To sell more products
  •  15
  • Consumers have the right to receive a fair contract.
    True
  •  15
  • Businesses do not have to provide instructions on how to use products.
    False
  •  15
  • If a product does not work properly, the store must always issue a refund.
    False
  •  15
  • A consumer’s right to compensation means they can get money for injuries caused by defective products.
    True
  •  15
  • The Consumer Protection Act does not allow consumers to make choices.
    False
  •  15
  • Combination of parts into a whole.
    Integration
    Cooperative
  •  15