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Consumer Rights
Game Code: 2522143
English
18
Public
Social Grade 6
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T.Rommel
5
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What does the Consumer Protection Act encourage businesses to do?
Increase product prices
Produce beneficial and safe products
Reduce product quality
Ignore customer complaints
15
Which right allows consumers to receive correct and sufficient information about a product?
Right to information
ight to fair contracts
Right to safety
15
What must drug companies list on every medicine package?
The company logo
The price
The complete contents
The expiration date
15
Packaged foods must show all of the following except:
Manufacturing date
Main ingredient
Ingredients
Company name
15
What does the right to enjoy freedom in the choice of goods or services mean?
Consumers cannot return products
Consumers must buy only one brand
Consumers must pay extra for better choices
Consumers can choose from different products
15
Why do businesses compete with each other?
To confuse consumers
To offer better choices to consumers
To keep all products the same
To avoid paying taxes
15
What should all products be when used correctly?
Complicated
Safe
Dangerous
Expensive
15
What is the legal responsibility of manufacturers to make safe products called?
Product design
Product warranty
Product marketing
Product liability
15
Which of the following must tools and appliances include for consumer protection?
Safety devices
Company address
Price tags
User reviews
15
What is the purpose of a customer service department?
To increase prices
To sell more products
To avoid complaints
To listen to customer concerns
15
Consumers have the right to receive a fair contract.
True
15
Businesses do not have to provide instructions on how to use products.
False
15
If a product does not work properly, the store must always issue a refund.
False
15
A consumer’s right to compensation means they can get money for injuries caused by defective products.
True
15
The Consumer Protection Act does not allow consumers to make choices.
False
15
Combination of parts into a whole.
Integration
Cooperative
15
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