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Consumer Rights

  •  English    18     Public
    Social Grade 6
  •   Study   Slideshow
  • What does the Consumer Protection Act encourage businesses to do?
    Increase product prices
    Produce beneficial and safe products
    Reduce product quality
    Ignore customer complaints
  •  15
  • Which right allows consumers to receive correct and sufficient information about a product?
    Right to information
    ight to fair contracts
    Right to safety
  •  15
  • What must drug companies list on every medicine package?
    The company logo
    The price
    The complete contents
    The expiration date
  •  15
  • Packaged foods must show all of the following except:
    Manufacturing date
    Main ingredient
    Ingredients
    Company name
  •  15
  • What does the right to enjoy freedom in the choice of goods or services mean?
    Consumers cannot return products
    Consumers must buy only one brand
    Consumers must pay extra for better choices
    Consumers can choose from different products
  •  15
  • Why do businesses compete with each other?
    To confuse consumers
    To offer better choices to consumers
    To keep all products the same
    To avoid paying taxes
  •  15
  • What should all products be when used correctly?
    Complicated
    Safe
    Dangerous
    Expensive
  •  15
  • What is the legal responsibility of manufacturers to make safe products called?
    Product design
    Product warranty
    Product marketing
    Product liability
  •  15
  • Which of the following must tools and appliances include for consumer protection?
    Safety devices
    Company address
    Price tags
    User reviews
  •  15
  • What is the purpose of a customer service department?
    To increase prices
    To sell more products
    To avoid complaints
    To listen to customer concerns
  •  15
  • Consumers have the right to receive a fair contract.
    True
  •  15
  • Businesses do not have to provide instructions on how to use products.
    False
  •  15
  • If a product does not work properly, the store must always issue a refund.
    False
  •  15
  • A consumer’s right to compensation means they can get money for injuries caused by defective products.
    True
  •  15
  • The Consumer Protection Act does not allow consumers to make choices.
    False
  •  15
  • Combination of parts into a whole.
    Integration
    Cooperative
  •  15