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Gain Commitment Pillar
Game Code: 2501482
English
15
Public
The game helps introduce the Gain Commitment pillar of the ECF topics at The Home Depot.
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"Before we conclude, let’s review everything to ensure all your concerns are addressed."
Does not Gain Commitment
Gains Commitment
15
"I want to make sure we’ve covered everything you need today. Is there anything else I can assist you with?"
Does not Gain Commitment
Gains Commitment
15
"Thank you for allowing me to resolve this for you. Let’s quickly recap the steps we've taken so you know exactly what to expect next."
Does not Gain Commitment
Gains Commitment
15
"I’m committed to ensuring your complete satisfaction. Have we successfully resolved your issue to your liking?"
Does not Gain Commitment
Gains Commitment
15
"To help avoid future issues, I’d like to go over some preventive measures you can take. Let's review them together."
Does not Gain Commitment
Gains Commitment
15
"Let’s confirm all the details to make sure everything is set up as you desire. Here’s what we’ve done today..."
Gains Commitment
Does not Gain Commitment
15
"I appreciate your time and want to make sure we have everything set for you. Are there any other questions or additional help you need?"
Gains Commitment
Does not Gain Commitment
15
"I'm here to ensure you're fully satisfied with our solutions today. Do these solutions meet your expectations?"
Gains Commitment
Does not Gain Commitment
15
"Thank you for your patience throughout this process. Let's ensure everything is clear and you’re comfortable with the outcome."
Gains Commitment
Does not Gain Commitment
15
"Thank you for calling today. We were able to verify your account status and set up MyAccount so you can check for any delays."
Does not Gain Commitment
Gains Commitment
15
"If you have no further questions, I will go ahead and close this ticket."
Does not Gain Commitment
Gains Commitment
15
"Please check the email I've sent for a summary of what we discussed today."
Gains Commitment
Does not Gain Commitment
15
"Thank you for calling Home Depot. Feel free to reach out if you experience any more issues."
Does not Gain Commitment
Gains Commitment
15
"I have documented our conversation and the resolution provided for future reference."
Gains Commitment
Does not Gain Commitment
15
"Our system will automatically send you a survey."
Gains Commitment
Does not Gain Commitment
15
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