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Gain Commitment Pillar

  •  English    15     Public
    The game helps introduce the Gain Commitment pillar of the ECF topics at The Home Depot.
  •   Study   Slideshow
  • "Before we conclude, let’s review everything to ensure all your concerns are addressed."
    Does not Gain Commitment
    Gains Commitment
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  • "I want to make sure we’ve covered everything you need today. Is there anything else I can assist you with?"
    Does not Gain Commitment
    Gains Commitment
  •  15
  • "Thank you for allowing me to resolve this for you. Let’s quickly recap the steps we've taken so you know exactly what to expect next."
    Does not Gain Commitment
    Gains Commitment
  •  15
  • "I’m committed to ensuring your complete satisfaction. Have we successfully resolved your issue to your liking?"
    Does not Gain Commitment
    Gains Commitment
  •  15
  • "To help avoid future issues, I’d like to go over some preventive measures you can take. Let's review them together."
    Does not Gain Commitment
    Gains Commitment
  •  15
  • "Let’s confirm all the details to make sure everything is set up as you desire. Here’s what we’ve done today..."
    Gains Commitment
    Does not Gain Commitment
  •  15
  • "I appreciate your time and want to make sure we have everything set for you. Are there any other questions or additional help you need?"
    Gains Commitment
    Does not Gain Commitment
  •  15
  • "I'm here to ensure you're fully satisfied with our solutions today. Do these solutions meet your expectations?"
    Gains Commitment
    Does not Gain Commitment
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  • "Thank you for your patience throughout this process. Let's ensure everything is clear and you’re comfortable with the outcome."
    Gains Commitment
    Does not Gain Commitment
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  • "Thank you for calling today. We were able to verify your account status and set up MyAccount so you can check for any delays."
    Does not Gain Commitment
    Gains Commitment
  •  15
  • "If you have no further questions, I will go ahead and close this ticket."
    Does not Gain Commitment
    Gains Commitment
  •  15
  • "Please check the email I've sent for a summary of what we discussed today."
    Gains Commitment
    Does not Gain Commitment
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  • "Thank you for calling Home Depot. Feel free to reach out if you experience any more issues."
    Does not Gain Commitment
    Gains Commitment
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  • "I have documented our conversation and the resolution provided for future reference."
    Gains Commitment
    Does not Gain Commitment
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  • "Our system will automatically send you a survey."
    Gains Commitment
    Does not Gain Commitment
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