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"Hello [Customer Name], I'm here to help! What can I do for you today?"
Engaging
Not-engaging
"I understand this might be frustrating for you. Let's see what we can do to resolve it quickly."
Not-engaging
Engaging
"Thank you for bringing this to our attention. Let’s get started on a solution right away."
Engaging
Not-engaging
"I can see why this would be important to you. Let’s work together to make sure it’s handled properly."
Not-engaging
Engaging
"I appreciate your patience as we sort this out. Can you tell me a bit more about what happened?"
Not-engaging
Engaging
"It sounds like you’ve had quite a day with this issue. Let’s see if we can turn things around."
Engaging
Not-engaging
"I'm here to listen and help. Tell me more about what you need so we can find the best way forward."
Engaging
Not-engaging
"Let’s tackle this together. What’s the most important thing you’d like us to address first?"
Engaging
Not-engaging
"I can help with that. Let’s review the details to ensure I fully understand your situation."
Engaging
Not-engaging
"Your satisfaction is crucial to us. Let's ensure we resolve this to your expectations."
Engaging
Not-engaging
"Please provide your account number so we can access your records."
Not-engaging
Engaging
"Let me check the status of your request. One moment, please."
Engaging
Not-engaging
"I will need some more details to assist you better. Could you specify what the problem is?"
Engaging
Not-engaging
"Thank you for waiting. I am now reviewing your information."
Engaging
Not-engaging
"I am here to help. Please hold while I look into your issue."
Not-engaging
Engaging
