Which is informal communication? Choose: A. rumour B. sales letter C. resignation letter
A. rumour
25
Define grapevine.
Grapevine is an informal communication channel in an organisation.
25
Slang occurs in ____ communication. Choose: A. informal B. formal C. diagonal
A. informal
25
Give a formal word to the word "begin".
commence
25
Give three points that define formal communication style.
rigid structure, formal tone, standard language, correct grammar and spelling, used with people we don't know well, used at business/educational circumstances
25
Name three components in "nonverbal communication"
body language, gestures, eye contact, facial expression, voice, personal space, appearance
25
Name the four styles of communication network.
wheel, chain, circle, all channel
25
The title page of a business proposal must have these 5 components:
your name, your contact number, company's name, date, title of proposal
25
Explain executive summary.
The reason or why you are writing the business proposal and your solution in brief.
