what is the Sunnova home page/ website?
sunnova.com
Sunnova has a network of over how many dealers?
Over 260 Dealers
What happens with the excess energy that the system produces if the customer does not have Net- metering?
The excess energy is dispersed to the ground also knows as solar curtailment.
What happens during a power utility outage for customers that have Solar- only systems?
All systems are grid- tied if the customer does not have storage/ Battery the system will turn off to safeguard utility line employees.
What is a LEAD?
Potential customers- these are customers that have yet not signed a solar contract.
Who designs and sells the solar system?
Dealers
Name 3 basic eligibilities that are required for a customer to go Solar with Sunnova
Must meet minimum credit standards, must own and live in the property, property must be residential.
Installation typically takes_________ to complete from contract signature to in-service date
4-6 months
Once the solar system is installed, turned on and operating, the customer is considered?
In-service and billing begins. At this point the dealer is no longer involved with the customer.
To find a customer, what details can be searched in salesforce?
Phone, Name, email address, address
