ETB1002 Intro to Hospitality - S1 | Baamboozle - Baamboozle

English 16 Public

Recap from week 1 to 4

Study Slideshow

Under Tourism and Hospitality industry there are several sectors, what are the 5 main sectors?

Travel, Lodging, Assembly/Event management, Restaurants, Recreation

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The most challenging aspect of working in the Tourism and Hospitality industry is creating powerful impressions that have the ability to affect the human experience. True or False?

True

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Identify and explain two differences between the hospitality business and other business sectors

1.Customer Focus/Satisfaction,2-Time Sensitivity&longer hours,3-Seasonality,4-Multi-disciplinary operations, 5-Inseparability,6-Dependency on Reputation etc.

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Identify some of the highlighted characteristics of the hospitality industry?

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What is sustainability, and how does it relate to the hospitality industry?

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Apart from sustainability and green travel, discuss two key trends in hospitality and tourism?

Globalization; Health, Safety and Security; Diversity and Changing demographics; Service, Technology; Social Media & Mobile; Travel with Purpose

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Accommodation services cover a number of different types of businesses within its remit, these include:

Full Service Hotels; Economy / Budget Hotels; Bed & Breakfast Accommodation; Apartment / Aparthotel (Condotels)

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Discuss Multiplier Effect of Hotel on a Community ?

Open Answer

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Hotels may be classified in several ways and may have one or more affiliation, provide 4 examples of hotel affiliations?

Hotel chain; Parent company; Management company; Owner; Asset management company. Membership or marketing group etc.

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Hotels and accommodation services can be managed in a variety of ways, these include:

Corporate Operations; Independent Operators; Franchises; Management Company Operations

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List 3 examples of Hotel & Accommodation Types (Location)

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What is the difference between direct and indirect economic impact of Hotels?

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Approximately 70% of hotel revenue comes from room sales. List 3 other revenues ?

Food & beverage sales; Fees from the use of spa / leisure facilities; Room hire (function / conference suites)

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How the hospitality industry adds to the economic growth of a nation?

1- Employment; 2- Support to local businesses; 3- Revenue generation; 4-Foreign exchange and direct investments; 5- Encourages infrastructure development

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Full-service hotels have variety of services, facilities or amenities, list these facilities, services and amenities?

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There are a number of ways (factors) in which to classify accommodation services? Give 3 examples

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