CIT New Hire Week Three Review | Baamboozle - Baamboozle

English 20 Public

Review of weeks 3 lesson topics

Study Slideshow

What is the closing balance on this CD?

$29,115.70

15

Does the closing balance on this CD include the EWP?

No

15

Are there any holds on this account?

No

15

What is the interest paid last year on this CD?

$838.03

15

Most profile maintenance workflows begin in what core system?

Sales Management

15

Most of the account maintenance procedures begin in what core system?

Insight

15

How does the "Description" for CC notes begin for complaint calls.

Complaint

15

What takes precedence in the CC note description for compliant calls?

The complaint

15

A CD retention script is required for

CD account closures, renewals, and negotiated rates.

15

CD renewals require what level of verification?

Standard

15

Account closures require what level of verification?

Standard

15

Providing a username requires what verification?

Standard and Elevated

15

Enabling an Online Banking profile requires what verification level?

Standard and Elevated

15

What is the hold time for external transfers initiated from CIT bank?

5-business days

15

Customer wants to know their FDIC coverage for their sole account with two beneficiaries?

Owner X Beneficiary X $250,000 ( $500,000)

15

What screen provides access to account credits and debits?

View Transaction History screen

15