You need to ……………….. your emotions from the subject matter.
UNTANGLE
I got ……………….. by my emotions and overreacted to her words.
HIJACKED
She didn’t feel ……………….. by her family because they overlooked her efforts.
VALIDATED
I’m having trouble ……………….. my thoughts after the call.
STABILIZING
She cracked a joke to ……………….. tension.
DEFUSE
It was a gut-……………….. experience.
WRENCHING
.............. your job
QUITTING
........... someone
FIRING
It’s important to ...................... responsibility at the beginning of a difficult conversation
ACKNOWLEDEGE
define the outcome and .............. it throughout the conversation
RESTATE
“There is an epidemic right now of people that are ................. to have uncomfortable conversations.”
UNWILLING
How can the language we use in difficult conversations affect their ................?
OUTCOME
