Consumers | Baamboozle - Baamboozle | The Most Fun Classroom Games!

English 20 Public

Consumerss

Study Slideshow

What is a consumer?

a person who purchases goods and services for personal use

10

ComReg stands for...

Commission for Communications Regulation

10

What does the ombudsman do

The Ombudsman investigates complaints against public bodies and, where appropriate, recommends redress

20

Name the consumer protection law made in 1980

Sale of Goods and Supply of Services Act 1980

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Explain impulse buying

consumer buying behavior where you buy something without thoughtful consideration or planning

10

Name the consumer law made in 2007

Consumer Protection Act 2007

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Name a consumer responsiblity

use goods resposbilie

10

Name a consumer responsiblity

Use goods responsibly etc

10

What is a customer

A customer is an individual or business that purchases another company's goods or services.

10

What does the Sale of Goods and Supply of Services Act 1980 say goods must be

of merchantable quality. fit for its normal purpose, reasonably durable. as described,

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What does the Sale of Goods and Supply of Services Act 1980 say services must be

Carried out by trained professionals, done with proper care, ensure it is done with goods of merchantable quality

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what is a need

require (something) because it is essential or very important rather than just desirable

5

something you would like to have but dont need

a want

5

What does the Consumer Protection Act 2007 state?

t is a criminal offence to make a false or misleading claim about goods, services and prices.

20

Merchantable quality means...

if they are as fit for the purpose or purposes for which goods of that kind are commonly bought and as durable as it is reasonable to expect having regard to an

10

What are the 3 R'S

Refund, Repair, Replacement

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