What information is required when filling out the payment issue request, Payment Never Posted?
Date of payment, Amount, How payment was made, Bank Name where payment came from, Check Number of payment, and Add Notes
Where do you go to change an address on a business credit card in BPM?
Account & Demographic Changes then select Address Change
True or False: a. For business cards, the request to close a card or the entire account must be submitted through BPM.
True
When changing the billing cycle on a business credit card when will the new due date be?
The due date is about 25 days from that cycle date.
What are the 2 billing types offered with commercial credit cards?
Consolidated & Individual
What screen in FDR provides the following information: Date & time of charge, Auth #, Description, & Amount?
The CDA Screen
How do you navigate to the PID Screen?
Go to the CIS Screen (CIS space Card #) then Press F5
In solution builder where can you find whether a cardholder is Primary or Secondary for redeeming rewards?
Company Rewards (Show All Fields)
Which Commercial Card menu option shows if there is a guarantor on the account?
Company Credit Bureau
How many types of Commercial Credit Cards does FCB offer?
5
Which 2 cards have unlimited earnings?
Premium Rewards Business Card & Cash Rewards Business Card
True or False: Under Consolidated Billing, payments are made to the Control Number.
True
What system do you use to change the billing type for a business credit card customer?
BPM
What are the different types of business credit cards?
Premium Rewards Business Card, Rewards Business Card, Cash Rewards Business Card, Business (No Rewards) Card, & Purchasing Card
What are the billing options for a purchasing card?
Monthly, Semi-Monthly, Bi-Weekly, & Weekly
A large city with 200 employees is looking for a business credit card, the spend over $150k each month. What would be the best card option?
A Purchasing Card
