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First term
Game Code: 1333872
English
17
Public
Theory and voc
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bealebredo
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Who is the head of a company?
CEO / senior management
10
What department takes care of the company's computers?
IT Department
10
The reception desk is in the ...
lobby / hall
10
Name three things an administrative assistand does (i.e.,: answer incoming calls, deliver messages and send e-mails)
Screen calls, distribute incoming mail, updating mailing lists, type agendas, take minutes, assist in presentations, spreadsheets.
15
Auricular - cable - altavoz
Receiver - cord - loudspeaker
10
Four things you can do with a message:
delete / retrieve / replay / rewind / fast forward / save
15
Should you share your username and password with anyone? And other employees?
no and no
5
What process do we follow with incoming mail?
Stamp the correct date / document the mail in the mail log / sort it out and distribute it
20
Mail that is addressed to places outside the country is ...
international
5
When a client is unhappy about something, they would contact...
customer complaint
5
If a company wants details about its accounts / movements, they would look for...
bank statements
5
keep dry/ this side up/ handle with care are...
special instructions
10
The person who produces goods is the ...
manufacturer
5
When you earn a lot of money, your company ...
makes profit
10
organisation of transport of goods
shipping arrangements
10
What do we do with mail which says "confidential"?
Give it in person to the person (not in the basket to distribute it with the rest)
10
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