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ML Application and Redeterminations Quiz Review

  •  6     Public
    Review for Application and redeterminations Mod 20-22 in My Learning
  •   Study   Slideshow
  • To screen a client for potential eligibility, CCRs will use
    CCI
    TIERS
    Self Service
    Self Service - Redetermination
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  • How can applications be submitted for Children’s Medicaid?
    All of these
    Over the phone
    Online
    By mail
  •  15
  • When giving a caller the ways to apply, a CCR should provide what option first?
    Over the phone
    Online
    All of the above
    By mail
  •  15
  • After taking an application over the phone, a CCR must read the client their rights and responsibilities from Panviva.
    True
    False
  •  15
  • Which Program are clients NOT able to apply over the phone for?
    TANF
    SNAP
    Pregnant Woman's Medicaid
    HTW
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  • If the caller would like to renew healthcare benefits only, what information should the CCR provide first?
    Offer to take the renewal over the phone
    Offer to mail the caller the redetermination packet
    Transfer the caller to SEU
    Inform them the fastest way to renew is online at www.yourtexasbenefits.com
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