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Chapter 11

  •  English    13     Public
    Effective Team Management
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  • The creation and development of new products is known as synergy.
    False
  •  15
  • Managers should closely direct and supervise teams that are working on solving problems requiring innovation.
    False
  •  15
  • Groups that managers form to achieve organizational goals are known as formal groups.
    True
  •  15
  • Teams that are composed of members from different cultures are known as cross-functional teams.
    False
  •  15
  • When group members strive to agree instead of trying to make an accurate assessment of the situation, this is known as groupthink.
    True
  •  15
  • Typically, managers give the overall goals for the team to self-managed teams.
    True
  •  15
  • The degree to which members of a group are attracted to the group is called group cohesiveness.
    True
  •  15
  • The tendency of workers to put forth less effort when they are in a group than when they are alone is known as social loafing.
    True
  •  15
  • As the size of a group increases, so does the amount of social loafing that is likely to occur.
    True
  •  15
  • Shared rules of conduct that most group members follow are known as group norms.
    True
  •  15
  • Informal groups of workers who socialize with one another on the job are known as interest groups.
    False
  •  15
  • Task forces are sometimes referred to as ad hoc committees.
    True
  •  15
  • Managers in computer manufacturing companies often create research and development teams.
    True
  •  15