Term that refers to the fight-or-flight response that takes place when you are faced with a perceived threat.
Amygdala Hijack
Self-_________ may help the amygdala highjack response.
Awareness
True or False? Emotional Intelligence can be learned.
True
Respecting traditions and beliefs, other than your own, is part of ___________ awareness.
Cultural
"Written", "spoken", "non-verbal" are types of ________________.
Communicaton
Which type of communication is most effective? Passive, Passive Aggressive, Aggressive, or Assertive?
Assertive
True or False? Multi-tasking is one of the behaviors of Active Listening.
False
Kevin once served a person who started crying in a meeting. What was the person crying about?
He wanted to propose to his girlfriend but felt no one wanted him to get married
At the end of every meeting, you should __________________
Summarize
