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Medicaid CA
Game Code: 1042212
English
10
Public
member services
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queenfit22@gmail.com
10
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what is the TAT for a standard CA Medicaid grievance?
5 days to acknowledge 30 days to resolve
15
What is the timeframe a member has to file a expedited Appeal?
60 calendar days from date Auth was denied
20
What does AVES stand for
Automated Eligibility Verification System
15
What is CA Medicaid also known as?
Medi-Cal
10
What does IPA stand for?
Independent Practice Association
10
what services are IPA groups responsible for?
All professional services a member receives
5
What is considered a Facility service?
Hospital, Pharmacy, or skilled nursing facility
25
If a member calls in to change PCP on June 12th and has accessed care what will you choose for effective date
you would not change it you would reach out to the lead line
20
when assisting member with scheduling an appointment when should a second opinion appointment be scheduled?
within 30 calendar days of the request
15
where would you go to look up a CPT code to see if it needs a PA
custom links, or Molinahealthcare.com
10
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