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ANSWERING COMPLAINTS AT A RESTAURANT

  •  English    11     Public
    You will read a complaint and have to give a correct answer for that situation.
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  • The service is very slow!!
    Accept my apology. I'll see what I can do about it.
  •  15
  • My soup spoon is missing
    Sorry, sir/madam. I'll bring you one immediately.
  •  15
  • We ordered sparkling water, not still.
    I'm sorry, sir/madam. I'll replace it straightaway.
  •  15
  • This soup is cold
    I apologise, sir/madam. I'll tell the chef immediately.
  •  15
  • This steak is too tough!
    I'm sorry, sir/madam. Would you like a different dish?
  •  15
  • This sea bass is undercooked!
    Sorry, sir/madam. I'll ask the chef to cook it a bit more.
  •  15
  • I ordered a medium rare chop but this one is overcooked.
    Accept my apology, sir/madam. I'll replace it at once.
  •  15
  • This salad dressing tastes bad.
    I do apologise, sir/madam. Would you like a different dish?
  •  15
  • Excuse me, waiter. I ordered a rice pudding but I got a cheesecake.
    I'm sorry, sir/madam. I'll replace it right away.
  •  15
  • Has this cake got milk in it? I'm lactose intolerant.
    I do apologise, sir/madam. I'll bring you a new one immediately.
  •  15
  • The pear in wine is too dry, it should be moister.
    Sorry, sir/madam. I'll bring you a new one right away.
  •  15