Team 1
0
Team 2
0
Teams
Name
Score
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
Loading
10
×
The____________of communication is the. method used to pass on the message to the intended receiver
Medium or channel
Oops!
Check
Okay!
Check
10
×
________is the effective sharing or transmission of facts opinions or emotions by 2 or more people
Communication
Oops!
Check
Okay!
Check
10
×
Identify the person in the image
Patient
Oops!
Check
Okay!
Check
10
×
Identify the type of customer in the white shirt
Internal customer
Oops!
Check
Okay!
Check
×
thief
Give points!
5
10
15
20
25
×
fairy
Take points!
5
10
15
20
25
×
shark
Other team loses 20 points!
Okay!
×
thief
Give points!
5
10
15
20
25
10
×
_______ are the people that pay for and use the products or services your company offers
External customers
Oops!
Check
Okay!
Check
10
×
The passenger is an example of what type of customer
external customer
Oops!
Check
Okay!
Check
10
×
Identify the type of need
The need to feel important
Oops!
Check
Okay!
Check
10
×
When a customer goes to a supermarket, identify one need that he or she has
(i) The need to feel welcome a. (ii) The need to be understood
Oops!
Check
Okay!
Check
×
trap
No points!
Oops!
×
magnet
Take 20 points!
Okay!
×
fairy
Take points!
5
10
15
20
25
×
thief
Give points!
5
10
15
20
25
10
×
To satisfy customer needs, the service provider would thank the customer for doing business with the organization. True or False
True
Oops!
Check
Okay!
Check
×
boom
Lose 50 points!
Oops!
×
gift
Win 10 points!
Okay!
×
fairy
Take points!
5
10
15
20
25
×
lifesaver
Give 10 points!
Oops!
10
×
_______ are something that you must have, in order to live.
Needs
Oops!
Check
Okay!
Check
10
×
One of the most important parts of communication is listening to what other people have to say. True or False
True
Oops!
Check
Okay!
Check
10
×
Identify the type of customer need
The need to understood
Oops!
Check
Okay!
Check
×
trap
No points!
Oops!
×
shark
Other team loses 10 points!
Okay!
×
gift
Win 25 points!
Okay!
×
thief
Give points!
5
10
15
20
25
×
Restart
Review
Join for Free
;
Your experience on this site will be improved by allowing cookies.
Allow cookies