what tool can I use to find out if a drug is covered under my ghp family plan
You can search the formulary to see if your prescriptions are covered.
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seesaw
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fairy
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rocket
Go to first place!
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thief
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15
if a member Has a child with special needs and needs assistance who can we refer them to
Special Needs Unit
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15
Adresss and Phone number are an example of NON PUBLIC elements
FALSE ADDRESS AND PHONE NUMBER ARE BOTH PUBLIC ELEMENTS
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15
If a member wants to see a mental health therapist are they covered -under the plan
Yes each member has access to behavioral health benefits
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15
What is an example of your internal customer?
co worker / supervisor /IT Agent
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what does the acronym PHI stand for ?
Protected Health Information
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Medicaid is a joint federal and state program
TRUE OR FALSE
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seesaw
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shark
Other team loses 20 points!
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gift
Win 25 points!
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banana
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15
If you have a baby while your a GHP FAMILY member the baby will be covered 30 days from their date of birth
FALSE THE BABY WILL BE COVERED BY ghp from the first day they are born- the will also have their own account
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How do I enroll in GHP Family?
first you need to apply for Medical Assistance. Then, if youâre eligible for Medical Assistance, you can choose GHP Family to provide your healthcare coverage i
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baam
Lose 15 points!
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gift
Win 15 points!
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fairy
Take points!
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banana
Go to last place!
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baam
Lose 25 points!
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gift
Win 10 points!
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gift
Win 10 points!
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lifesaver
Give 15 points!
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what is one way to report fraud waste and abuse?
contact supervisor or by email/ phone
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what is an example of your external customer?
member, Provider or Doctor
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15
you are on a call and need to reach out to another department.. do you ask for permission from caller to be placed on hold or tell them to hold please?
always ask for permission to place your caller on hold