Only some states require a licensed electrician to install light switches. True or False?
False - ALL light switches must be installed by a licensed electrician, no matter the state
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15
Pulse customers that call to add devices or products will be switched to the Control platform. True or False?
False - Pulse stays Pulse
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15
A customer wants to add the ADT Command Thermostat in their home. Which service level must they at least have to make this possible?
Smart level - for either the Pulse or Control platform
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thief
Give points!
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25
gift
Win 25 points!
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gift
Win 10 points!
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banana
Go to last place!
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15
Which mobile app platform is only available for and with the Command panel?
ADT Control
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15
A customer wants to add an indoor camera in their home. Is the Pro Series Audio Camera an appropriate recommendation?
Yes - it is an indoor camera
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eraser
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gift
Win 20 points!
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shark
Other team loses 10 points!
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baam
Lose 15 points!
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15
When a customer decides to purchase smart light switches, what MUST you add in the "Additional Fees" section in Matrix?
A $200 electrician fee
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15
Which service level should not be sold or recommended to customers because the next level up is only $2 more?
Video level
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15
Which ADT Control benefit allows users to preprogram a group of actions?
Scenes
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15
A customer wants to be able to control the lights in their home with a smart device. Which 3 products might we offer this customer?
Smart light switches, appliance/lamp module, and Z-Wave light bulbs
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15
Which smart product that uses Z-Wave requires the use of the Internet, regardless of whether the customer is on Pulse or Control?
Video cameras
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15
Which feature of ADT Control allows a user to add safety enhancements? For example, when smoke is detected, ADT Command is set to trigger an emergency alert, turn off the thermostat, and unlock doors.
Rules
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15
Control service levels include Basic, Secure, Smart, Video, and Complete. True or False?