Team 1
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Team 2
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Teams
Name
Score
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15
×
How do we greet somebody after saying "Dear," "Good morning," or "Good afternoon"
I hope this email finds you well.
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Okay!
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15
×
Oops!
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Okay!
Check
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monster
Reset all scores!
Oops!
×
gift
Win 10 points!
Okay!
×
shark
Other team loses 10 points!
Okay!
×
thief
Give points!
5
10
15
20
25
15
×
What can we say to close a email?
Thank you for your time. Thank you for your understanding. Thank you for your consideration
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Okay!
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lifesaver
Give 25 points!
Oops!
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seesaw
Swap points!
Okay!
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fairy
Take points!
5
10
15
20
25
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banana
Go to last place!
Oops!
15
×
How do we formally sign off on an email?
Sincerely, [name]
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15
×
How do we informally sign off on an email?
Best Regards, [name]
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thief
Give points!
5
10
15
20
25
×
star
Double points!
Okay!
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gift
Win 5 points!
Okay!
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baam
Lose 10 points!
Oops!
25
×
Scenario: What sentences do we use when we receive complaints from an unhappy customer?
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15
×
How to we formally greet somebody in an email?
Dear [name], I hope this email finds you well.
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Check
Okay!
Check
15
×
How do we informally great somebody in an email?
Good morning/Good afternoon [name], I hope this email finds you well.
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Okay!
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25
×
Scenario: You have received a complaint from a customer about a defective product. What do you say?
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Okay!
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25
×
Scenario: You need to follow up on a previously sent email that has not received a response.
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Okay!
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thief
Give points!
5
10
15
20
25
×
star
Double points!
Okay!
×
gift
Win 10 points!
Okay!
×
lifesaver
Give 10 points!
Oops!
15
×
What is the order of the email (body, closing + signature, summary + action, greeting, etc)?
Greeting, Body, Summary + Action, Closing + Signature
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Okay!
Check
25
×
Scenario: What do we say when we receive advice from customers?
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Okay!
Check
×
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