Hotels and accommodation services can be managed in a variety of ways, these include:
Corporate Operations; Independent Operators; Franchises; Management Company Operations
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20
Approximately 70% of hotel revenue comes from room sales. List 3 other revenues ?
Food & beverage sales; Fees from the use of spa / leisure facilities; Room hire (function / conference suites)
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20
The most challenging aspect of working in the Tourism and Hospitality industry is creating powerful impressions that have the ability to affect the human experience. True or False?
True
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20
There are a number of ways (factors) in which to classify accommodation services? Give 3 examples
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20
Hotels may be classified in several ways and may have one or more affiliation, provide 4 examples of hotel affiliations?
Hotel chain; Parent company; Management company; Owner; Asset management company. Membership or marketing group etc.
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20
List 3 examples of Hotel & Accommodation Types (Location)
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20
Full-service hotels have variety of services, facilities or amenities, list these facilities, services and amenities?
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20
How the hospitality industry adds to the economic growth of a nation?
1- Employment; 2- Support to local businesses; 3- Revenue generation; 4-Foreign exchange and direct investments; 5- Encourages infrastructure development
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20
Discuss Multiplier Effect of Hotel on a Community ?
Open Answer
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20
Identify and explain two differences between the hospitality business and other business sectors
1.Customer Focus/Satisfaction,2-Time Sensitivity&longer hours,3-Seasonality,4-Multi-disciplinary operations, 5-Inseparability,6-Dependency on Reputation etc.
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20
Identify some of the highlighted characteristics of the hospitality industry?
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Under Tourism and Hospitality industry there are several sectors, what are the 5 main sectors?