Team 1
0
Team 2
0
Teams
Name
Score
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Loading
×
trap
No points!
Oops!
×
gift
Win 10 points!
Okay!
×
shark
Other team loses 20 points!
Okay!
×
banana
Go to last place!
Oops!
15
×
True or False. We use green mop head in cleaning the restrooms.
False. It should be blue mop.
Oops!
Check
Okay!
Check
×
banana
Go to last place!
Oops!
×
star
Double points!
Okay!
×
gift
Win 15 points!
Okay!
×
banana
Go to last place!
Oops!
15
×
True or False. Hold cups (hot or cold) on its lower part to avoid contamination.
True
Oops!
Check
Okay!
Check
15
×
The most important person in the store is the _____________.
Customer
Oops!
Check
Okay!
Check
15
×
The 4th key step is ______________________.
Receive the payment and give change if any.
Oops!
Check
Okay!
Check
15
×
In handling customer complaints, the action steps recommended are listen actively, think, and act.
False. It should be Listen, Apologize, Say Sorry, Thank the customer for the feedback.
Oops!
Check
Okay!
Check
15
×
This is the area where customers consume their food.
Dining Area
Oops!
Check
Okay!
Check
15
×
This is the area in front of the counter where customers line up to give and receive their orders.
Lobby
Oops!
Check
Okay!
Check
15
×
Used to speed up counter service by taking orders of the customers while they are still in line.
Outside Order Taker or OOT
Oops!
Check
Okay!
Check
×
seesaw
Swap points!
Oops!
×
gift
Win 20 points!
Okay!
×
shark
Other team loses 10 points!
Okay!
×
lifesaver
Give 15 points!
Oops!
15
×
________ starts when the customer reaches the counter and ends when the customer leaves the counter with or without a pending number.
Turn Around Time
Oops!
Check
Okay!
Check
×
banana
Go to last place!
Oops!
×
fairy
Take points!
5
10
15
20
25
×
fairy
Take points!
5
10
15
20
25
×
thief
Give points!
5
10
15
20
25
15
×
Calling code for Chicken with Jolly Spaghetti
Chicken Meal
Oops!
Check
Okay!
Check
15
×
____________ starts after the customer leaves the table and ends when a dining crew approaches and attends the table for bussing.
Attending the Table time.
Oops!
Check
Okay!
Check
15
×
______________ starts when the customer leaves the counter with pending orders until all items in the order are completely served to the customers.
Food Serving Time for Pending orders
Oops!
Check
Okay!
Check
×
Restart
Review
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