Which of the following is NOT something to which customers pay attention?
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15
I work in a shop and I can not provide my customer with what he/she wants what would I do?
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15
When a customer is complaining, what would you do?
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15
What is an external customer?
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trap
No points!
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rocket
Go to first place!
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shark
Other team loses 5 points!
Okay!
thief
Give points!
5
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20
25
boom
Lose 50 points!
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gold
Win 50 points!
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fairy
Take points!
5
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20
25
banana
Go to last place!
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15
How does solving difficult-customer situations benefit your company?
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15
Rich works the cash register at a retail store. The store is unusually busy today, and Richโs line has grown long. A woman at the back of the line remarks loudly, โThis is absolutely ridiculous!โ Richโs customer is
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15
How would you view customer complaints?
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15
An open question.....
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15
Which of the following are ways companies gather customer feedback?
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15
What is rule number 1 in customer service?
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monster
Reset all scores!
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seesaw
Swap points!
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fairy
Take points!
5
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25
baam
Lose 25 points!
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15
What is the main purpose of customer service?
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thief
Give points!
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star
Double points!
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fairy
Take points!
5
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banana
Go to last place!
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15
Which of the following is an easy way to show respect to customers?