Team 1
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Team 2
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Teams
Name
Score
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×
banana
Go to last place!
Oops!
×
star
Double points!
Okay!
×
rocket
Go to first place!
Okay!
×
banana
Go to last place!
Oops!
10
×
True or False: We can submit an EZ form 1290 for a credit card that is charged off for a branch rep.
False
Oops!
Check
Okay!
Check
×
seesaw
Swap points!
Oops!
×
star
Double points!
Okay!
×
shark
Other team loses 25 points!
Okay!
×
baam
Lose 25 points!
Oops!
5
×
How many types of Commercial Credit Cards does FCB offer?
5
Oops!
Check
Okay!
Check
×
eraser
Reset score!
Oops!
×
fairy
Take points!
5
10
15
20
25
×
fairy
Take points!
5
10
15
20
25
×
banana
Go to last place!
Oops!
10
×
When changing the billing cycle on a business credit card when will the new due date be?
The due date is about 25 days from that cycle date.
Oops!
Check
Okay!
Check
15
×
Which Commercial Card menu option shows if there is a guarantor on the account?
Company Credit Bureau
Oops!
Check
Okay!
Check
25
×
What system allows you to add a company contact for a Commercial Credit Card account?
BPM/Pathway
Oops!
Check
Okay!
Check
20
×
What information is required when filling out the payment issue request, Payment Never Posted?
Date of payment, Amount, How payment was made, Bank Name where payment came from, Check Number of payment, and Add Notes
Oops!
Check
Okay!
Check
25
×
Who can activate or do maintenance on any card for the commercial account?
A guarantor, person on the corporate resolution w/borrowing rights, contact person, and someone listed in a memory message
Oops!
Check
Okay!
Check
25
×
What option in BPM allows you to change the Rewards option for a business credit card or add a redeemer?
Business Credit Card Product Change
Oops!
Check
Okay!
Check
×
trap
No points!
Oops!
×
gold
Win 50 points!
Okay!
×
fairy
Take points!
5
10
15
20
25
×
lifesaver
Give 10 points!
Oops!
10
×
What option in BPM would you use to add a business credit card for a new employee of the company?
Add Authorized User
Oops!
Check
Okay!
Check
10
×
What screen in Solution Builder shows you the contact person(s) names?
Company Inquiry
Oops!
Check
Okay!
Check
15
×
What system do you use to change the billing type for a business credit card customer?
BPM
Oops!
Check
Okay!
Check
10
×
True or False: a. For business cards, the request to close a card or the entire account must be submitted through BPM.
True
Oops!
Check
Okay!
Check
×
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