Team 1
0
Team 2
0
Teams
Name
Score
1
2
3
4
5
6
7
8
9
10
Loading
×
eraser
Reset score!
Oops!
×
gift
Win 10 points!
Okay!
×
shark
Other team loses 25 points!
Okay!
×
thief
Give points!
5
10
15
20
25
15
×
How many questions must client answer correctly on YTB validation?
30
3
4
2
Oops!
Show
Check
Okay!
Check
15
×
Clients with full case access can ________ through Your Texas Benefits
Submit Applications
Submit Changes
All of the above
Use mobile app
Oops!
Show
Check
Okay!
Check
15
×
What can you use to look up clients Your Texas Benefits account?
All of the Above
First and Last Name
Case number
Date of Birth
Oops!
Show
Check
Okay!
Check
15
×
Both CCR's and Client's can
All of the above
Select prefered language
Reset accout password
select type of electronic reminders for the account
Oops!
Show
Check
Okay!
Check
15
×
When the temporary password window appears, provide the caller with which of the following?
Their temporary password
Steps 1-4 from the temporary password window
Both of these
Neither of these
Oops!
Show
Check
Okay!
Check
15
×
FFCC recipient does not need to validate YTB case.
True
False
Oops!
Show
Check
Okay!
Check
15
×
Clients can use Your Texas Benefits to...
Neither of these
Look up lost or forgotten user name or password
Reset lost of forgotten user name or password
Both of these
Oops!
Show
Check
Okay!
Check
×
banana
Go to last place!
Oops!
×
star
Double points!
Okay!
×
gift
Win 25 points!
Okay!
×
lifesaver
Give 20 points!
Oops!
×
lifesaver
Give 25 points!
Oops!
×
shark
Other team loses 25 points!
Okay!
×
rocket
Go to first place!
Okay!
×
lifesaver
Give 20 points!
Oops!
×
Restart
Review
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