Team 1
0
Team 2
0
Teams
Name
Score
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×
banana
Go to last place!
Oops!
×
gold
Win 50 points!
Okay!
×
fairy
Take points!
5
10
15
20
25
×
thief
Give points!
5
10
15
20
25
15
×
True or false. WA has an closing add on that must be said on every call?
True
Oops!
Check
Okay!
Check
15
×
WHat resource can you use to figure out who you can speak to on a call?
Caller verification grid
Oops!
Check
Okay!
Check
15
×
What is the name filter and assessment name for IL HRA?
HRS, health risk screener
Oops!
Check
Okay!
Check
×
lifesaver
Give 15 points!
Oops!
×
gift
Win 25 points!
Okay!
×
fairy
Take points!
5
10
15
20
25
×
banana
Go to last place!
Oops!
×
heart
Other team wins 15 points!
Oops!
×
fairy
Take points!
5
10
15
20
25
×
fairy
Take points!
5
10
15
20
25
×
banana
Go to last place!
Oops!
15
×
How do you pull up an assessment?
Launch the assessment in SF from the " more " tab
Oops!
Check
Okay!
Check
15
×
How do you void an assessment in CCA?
view history, highlight assessment, click void, and void again
Oops!
Check
Okay!
Check
×
thief
Give points!
5
10
15
20
25
×
shark
Other team loses 15 points!
Okay!
×
shark
Other team loses 25 points!
Okay!
×
banana
Go to last place!
Oops!
15
×
What is the name filter and assessment name for KY HRA?
KY, Ky Assessment
Oops!
Check
Okay!
Check
15
×
Where does all documentation go under?
Save case, case comments
Oops!
Check
Okay!
Check
15
×
Whats the first thing you do when you pull up a members account?
Verify HIPAA
Oops!
Check
Okay!
Check
15
×
True or false. you use the same scripts for ALL states?
False, Kentucky has its own script
Oops!
Check
Okay!
Check
15
×
What are the filter names and assessment names for WA HRA?
FIMC, FIMC WA health screener & BHSO, BHSO WA health screener
Oops!
Check
Okay!
Check
15
×
What are the steps to find your manual list for members?
Sharepoint, HRA content, Filter out your name
Oops!
Check
Okay!
Check
15
×
What sre 2 tabs you can use to see consent on file in SF?
HEDIS/Consents tab and Alerts/Memos/Attributes
Oops!
Check
Okay!
Check
×
Restart
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